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Turkish L.A. Turkish Language Academy Service Agreement

This Service Agreement is made between Turkish L.A. Turkish Language Academy and the User who registers for Turkish language courses through the Academy's website turkishla.com, and accepts the terms and conditions of using the Services by reading this text.

1. Parties

a. Academy:

  • Name: Turkish L.A. Turkish Language Academy

  • Address: Yildizli, TOKI St. C1-6, No: 1, 61300, Akcaabat, Trabzon, Turkey

  • Website: turkishla.com

  • Phone: +90 510 222 66 49

b. User: By reading and accepting this text, the User acquires the status of a User.

2. Services

The Academy provides the following two types of Turkish language courses through the website:

  • Level Courses: Group lessons lasting a total of 48 hours over 8 weeks, with 3 hours per lesson held twice a week.

  • One-on-One Private Lesson Packages: Individual online lessons offered in packages of 10 or 20 lessons, tailored to the User's needs and proficiency level. Additionally, single lessons are available.

3. Fees and Payment

The fees for the Services are as indicated on the website. After completing the registration process, the User must pay for the selected Service online via credit card or bank transfer.

4. Cancellation and Refund Policies

4.1. Level Courses:

  • Users who attend the first 2 lessons of the first week may unconditionally cancel and request a refund.

  • No refunds are granted for users attending lessons from the third lesson onwards.

  • In cases of health or significant issues preventing course attendance, refund requests are evaluated upon providing evidence.

4.2. One-on-One Private Lesson Packages:

  • Users can cancel the purchased One-on-One Private Lesson Packages at any time and receive a refund for unused lessons.

  • Refunds are not available for lessons already used within the package.

4.3. One-on-One Private Lesson Single Lesson:

  • Considering that students can take a free trial lesson, satisfaction of users who purchase a single lesson is taken into account. Cancellation and refund are not applicable. Refunds are processed if the instructor fails to attend the lesson or behaves inappropriately.

5. Terms of Use

  • Users must adhere to the rules set by the Academy while benefiting from the Services.

  • The Academy may terminate the User's access to the Services in case of inappropriate behavior.

6. Intellectual Property Rights

All materials provided under the Services are under the intellectual property rights of the Academy. Users may not copy, distribute, or use these materials in any way without written permission from the Academy.

7. Effectiveness and Termination

This Agreement becomes effective when the User completes the registration process through the website and accepts this text by reading it. Either the User or the Academy may terminate this Agreement at any time.

8. Dispute Resolution

Any disputes arising from this Agreement will be resolved by Ankara Courts and Enforcement Offices.

9. Effectiveness

This Agreement is effective as of the date of the purchase.

The User declares that they have read and understood this Agreement, accepted all its provisions, and signed the contract by completing the purchase on turkishla.com.

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